Located in Felipe Carrillo Puerto, Casa Pakluum offers 5-star accommodations with an outdoor swimming pool, a garden and a terrace. The hotel has a hot tub, room service and free WiFi throughout the property. The rooms in the hotel are equipped with a flat-screen TV. Rooms contain a private bathroom, while certain rooms are equipped with a balcony and others also feature a pool view. Languages spoken at the 24-hour front desk include English and Spanish. Tulum International Airport is 45 miles from the property.