Featuring a garden, El Roble Nature Hotel & Lagoon is set in Bacalar and also provides a private beach area and a terrace. The property has a 24-hour front desk, a concierge service and organizing tours for guests. At the hotel, the rooms come with a patio with a garden view. Rooms are complete with a private bathroom equipped with a shower and free toiletries, while some rooms at El Roble Nature Hotel & Lagoon also feature a balcony. All rooms at the accommodation feature air conditioning and a safety deposit box. Chetumal International Airport is 24 miles from the property.